An unbiased approach and a helping hand.

Whilst the Government’s cap on electricity and gas prices is in effect, there are still those who are not on the best possible tariff from their provider – though many low cost suppliers have ceased trading. But many suppliers are increasing customers’ monthly direct debit payments to excessive levels at the same time as customers are doing their best to cut back on consumption, thereby building up excessive credits.

We can help you restore your payments to a level that reflects actual usage and reasonable credit reserves for cold snaps and dark nights.

We will also try to negotiate historic refunds where there has been incorrect billing.