Guidance on unpaid care

Guidance for those providing unpaid care to family or to friends

The Government has updated their guidance for anyone who cares, unpaid, for a friend or family member who, due to a lifelong condition, illness, disability, serious injury, a mental health condition or an addiction, cannot cope without their support.

This includes information on what is meant by clinically ‘vulnerable groups’ and clinically ‘extremely vulnerable groups’ in relation to COVID-19. Further information can be found here.

It is advised all carers create an emergency plan with the person they care for, to use in circumstances where help from other people to deliver care may be needed. Depending on the circumstances, this could be help from family or friends, or a care provider.

If you need time off work to care for a relative who has symptoms or is self-isolating, you should talk to your employer about what arrangements can be put in place. Further guidance for employees, can be found here.

If you need support understanding these guidelines and the implications for your individual circumstances, please call Paperweight for help on 020 8455 4996 or e-mail