COVID-19: our on-going response

National restrictions in England from 5 November
Read more

Employment & Financial

Furlough Scheme Extended
The Coronavirus Job Retention Scheme will be extended until the end of March 2021.
Read more

Extension of Self-Employment Income Support Scheme
Read more

Benefit changes 
New Style Employment and Support Allowance and other changes which might affect your benefits
Read more

Other Financial Support
Bounce Back Loans, and tax deferrals for the self-employed
Read more

Clinically Extremely Vulnerable People
Guidance in line with new national restrictions
Read more

Sick Pay
Regulations affecting employees and workers who self-isolate
Read more

What to do if you are struggling to pay your bills
What are your options if you are struggling to pay utility, council tax or other bills?
Read more

What to do if you cannot work because you are caring for someone or because your child is not at school
Read more

Guidance on Isolation Notes
People unable to work for more than seven days because of coronavirus (COVID-19) can obtain an isolation note through a new online service.
Read more


Guidance for Tenants
Read more

Rent Arrears and Evictions
No evictions by bailiffs will take place in England during the national lockdown.
Read more

Guidance for Home Owners
Read more


Food & Shopping

Food banks
Details of how you can get help from your local food bank.
Read more

Kosher Food Delivery
A directory of kosher food shops that provide a delivery service.
Read more

Free School Meals vouchers
Schools can now provide a weekly shopping voucher worth £15, while schools are closed.
Read more

Supermarket Priority Opening Times
When are supermarkets open just for NHS staff and elderly customers?
Read more

Online pharmacies
Make use of Pharmacy2u or other online pharmacies

Contactless limit to rise to £45
The contactless limit for in-store spending is to increase from £30 to £45 from 1 April 2020.
Read more


Lockdown & Shielding

Lockdown guidance
What the lockdown means you can and cannot do
Read more

Shielding vulnerable people
Guidance on who qualifies as vulnerable on medical grounds, and what measures are in place.
Read more


General Support

Help from your Local Authority
Contact details for Local Authorities when you are in need of urgent help that is not medical related
Read more

Guidance on unpaid care
The Government has updated their guidance for anyone who cares, unpaid, for a friend or family member who cannot cope without their support.
Read more

Domestic abuse
Support if you are affected by domestic abuse or sexual violence
Read more

Action Plan

This page will be a central community resource, collating the relevant information and presenting it in the most accessible way. Our team will investigate and collate information on policies and procedures from banks, building societies, DWP, local authorities, official bodies etc

Crisis emergency team
This is here to help you with urgent options in the event you are unable to pay bills, and will provide guidance on issues like mortgage and rent holidays.

We will give you advice on issues like: will you get sick pay, what benefits are you entitled to, and what is your position if you are self-employed?

We will advocate on your behalf with institutions, companies and landlords


Webinar Replays